Returns & Refunds

We want you to be genuinely happy with your Kitchen Nest order. If something isn't right, here's how we handle it.

Return window You have 30 days from the delivery date to request a return.

Condition for returns Items must be unused, in original packaging, and in the same condition you received them.

How to start a return Email support@kitchennest.com with your order number and the reason for return. We'll respond within 1–2 business days with next steps.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days.

Damaged or incorrect items If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with a photo — we'll send a replacement or full refund at no extra cost to you, no return shipping required.

Non-returnable items Items marked as final sale, or items returned without original packaging, may not be eligible for a full refund.

Questions? Email us anytime at support@kitchennest.com — we read and respond to every message.